Privacy Policy

This Privacy Policy explains how Redo Game Studio (“Redo Game Studio”, “we”, “us”) collects, uses, and protects your personal information when you use our website and Services.

1. Information we collect

• Contact details you provide (name, email, phone, and message) when you contact us or place an order.
• Payment information processed by Stripe. We receive confirmation and limited details (such as your name, email, and the last four digits of your card) but never your full card number.
• Usage data such as basic analytics and device/browser information collected automatically to operate and improve the site.

2. How we use your information

• To provide, deliver, and support the Services you request.
• To process payments and send receipts and order updates.
• To respond to inquiries and communicate about your project.
• To comply with legal, tax, and accounting obligations.

3. Payment processing

Payments are handled by Stripe, Inc. Your payment data is transmitted directly to Stripe and processed under Stripe’s privacy policy and security standards (PCI-DSS). We do not store your full card details on our servers.

4. Sharing your information

We do not sell your personal information. We share it only with service providers who help us operate (such as Stripe for payments and hosting providers), and where required by law.

5. Data retention

We retain personal information for as long as needed to provide the Services and to meet legal, tax, and accounting requirements, after which it is deleted or anonymized.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at redogamestudio@gmail.com.

7. Cookies

We use only essential cookies needed for the site to function and, where applicable, basic analytics. You can control cookies through your browser settings.

8. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

9. Changes

We may update this Privacy Policy from time to time. The “Last updated” date shows the latest revision.

10. Contact

Redo Game Studio · Chan Road Bangkhlo, Chan Road Bangkhlo Bangkok, Bangkok 10120, Thailand · redogamestudio@gmail.com